Terms of Service

Last updated: April 30, 2025

1. Introduction

Welcome to CraftPro. These Terms of Service ("Terms") govern your use of our website located at craftpro.uk, and all related products and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the Terms, you may not access the Services.

These Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and CraftPro Limited, a company registered in England and Wales ("we", "us", or "our"), concerning your access to and use of the Services.

2. Definitions

Throughout these Terms, we may use certain terms that have specific meanings:

  • "User" refers to any individual who accesses or uses our Services.
  • "Tradesperson" refers to any User who registers as a professional tradesperson on our platform.
  • "Content" refers to any information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on our Services.
  • "CraftPro", "we", "us", and "our" refer to the CraftPro platform and its operators.

3. Account Registration

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. We encourage you to use a strong password (using a combination of upper and lower-case letters, numbers, and symbols) with your account.

4. User Conduct

As a User of our Services, you agree not to:

  • Use the Services in any way that violates any applicable local, state, national, or international law or regulation.
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt the Services or servers or networks connected to the Services.
  • Post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • Attempt to gain unauthorized access to any portion of the Services or any other systems or networks connected to the Services.
  • Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.

5. Tradesperson Profiles

If you register as a Tradesperson, you are responsible for maintaining the accuracy and completeness of your profile information. You agree that all information you provide, including but not limited to your qualifications, experience, certifications, and portfolio, is truthful and accurate.

CraftPro reserves the right to verify any information provided and to remove or modify any profile that contains false or misleading information.

6. Content

You retain all rights to any Content you submit, post, or display on or through the Services. By submitting, posting, or displaying Content on or through the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such Content in any and all media or distribution methods.

You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any Content that you submit.

7. Intellectual Property

The Services and its original content (excluding Content provided by Users), features, and functionality are and will remain the exclusive property of CraftPro and its licensors. The Services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of CraftPro.

8. Privacy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose information about you. By using our Services, you consent to our collection, use, and disclosure of information as described in our Privacy Policy.

9. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

10. Limitation of Liability

In no event shall CraftPro, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services;
  • Any conduct or content of any third party on the Services;
  • Any content obtained from the Services; and
  • Unauthorized access, use, or alteration of your transmissions or content.

11. Disclaimer

Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

12. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes relating to these Terms and your use of the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect, by posting the updated terms on our website with a notification of the changes.

What constitutes a material change will be determined at our sole discretion, but will generally include any changes to the scope of Services, your obligations, our liabilities, or your rights under these Terms.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

14. Contact Us

If you have any questions about these Terms, please contact us at info@craftpro.uk.

Have Questions About Our Terms?

If you have any questions or concerns about our Terms of Service, please contact us via email.

Email Us